S.L. 399.48 Art. 99Directory enquiry services.

(1) All providers of voice communications services which attribute numbers from a numbering plan, shall comply with all reasonable requests to make available, for the purposes of the provision of publicly available directory enquiry services and directories, the relevant information in an agreed format, on terms which are fair, objective, cost oriented and non-discriminatory.

(2) The Authority may impose such obligations and conditions as it considers necessary on undertakings that control access to end-users, for the provision of directory enquiry services, in accordance with regulation 48. Such obligations and conditions shall be objective, equitable, non-discriminatory and transparent.

(3) No regulatory restrictions which prevent end-users in one Member State from accessing directly the directory enquiry service in another Member State by voice call or SMS, shall be maintained. Where necessary the Authority shall take appropriate measures to ensure such access in accordance with regulation 83.

(4) This regulation shall apply subject to the prior approval of the end-user and any other requirements of European Union law on the protection of personal data and privacy.