S.L. 545.43 Art. 20Information and training.

(1) All relevant authorities in issuing support measures within the scope of their legally established remit and in line with the same, shall make available information on such support measures falling under their respective remit to all relevant actors, such as consumers including low-income, vulnerable consumers, renewables self-consumers, renewable energy communities, builders, installers, suppliers of heating, cooling and electricity periti, equipment and systems, and suppliers of vehicles compatible with the use of renewable energy and of intelligent transport systems.

(2) Suppliers of equipment and systems for the use of heating, cooling and electricity from renewable sources shall make available information on the net benefits, cost and energy efficiency of such equipment and systems.

(3) Information on certification schemes or equivalent qualification schemes for installers and designers of all forms of renewable heating and cooling systems in buildings, industry and agriculture, for installers of solar photovoltaic systems, including energy storage, and for installers of recharging points enabling demand response shall be made available to the public by the Regulator together with a transparent, easily accessible and regularly updated list of individuals who are qualified or certified through such schemes.

(4) The Regulator, where appropriate with the participation of relevant public authorities, shall develop suitable information, awareness-raising, guidance or training programmes in order to inform citizens of how to exercise their rights as active customers, and of the benefits and practicalities, including technical and financial aspects, of developing and using energy from renewable sources, including by renewables self-consumption or in the framework of renewable energy communities.