S.L. 545.34 · Electricity Regulations (S.L. 545.34)
S.L. 545.34 Art. 22Single points of contact.
The Regulator shall act as a single point of contact, to provide customers with all necessary information concerning their rights, the applicable law and dispute settlement mechanisms available to them in the event of a dispute:
Provided that this shall be without prejudice to the establishment of other single points of contact which may be part of general consumer information points.