Cap. 555 Art. 33Power to make regulations.

The Minister may, in consultation with the Arbiter and the

Board, make regulations:

(a) to establish the procedure for the filing and handling of complaints;

(b) to establish the procedure for the investigation of complaints;

(c) to establish the procedure for the adjudication of complaints;

(d) to establish the levies and charges payable under this Act and fees in respect of professional or consultancy services rendered to customers in relation to claims or proceedings under this Act;

(e) to establish the persons or bodies to whom this Act shall not apply;

(f) to specify circumstances in which the Arbiter may dismiss a complaint without considering its merits;

(g) to specify the place or places at which the Arbiter is required to make available copies of its findings, decisions and any report that the Arbiter is required to prepare;

(h) to give better effect to any of the provisions of this Act, and for the better enforcement thereof; and

(i) to make regulations to transpose, implement and give effect to the provisions and requirements of Directives, Regulations and any other legislative measures of the European Union requiring transposition and, or implementation, as they may be amended from time to time, including any implementing measures that have been or may be issued thereunder.