Consumer Affairs Act (Cap. 378)

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1. Art. 1 Short title.
2. Art. 2 Interpretation.
3. PART II
4. Art. 3 Responsibility of the Director General and competencesofthe Civil Court. Cap. 510.
5. Art. 4 Consumer Affairs Council.
6. Art. 5 Functions of the Council.
7. Art. 6 Conduct of business of Council.
8. Art. 7 Power to make regulations.
9. Art. 7A Power to issue guidelines.
10. Art. 8 Public warning statements.
11. Art. 9 Name of Council or Office not to be used in advertisement.
12. Art. 9A Approval of codes of conduct by the Director General and use of official symbol.
13. Art. 10 Liability of trader for acts of his employees, etc.
14. Art. 11 Confidentiality.
15. Art. 12 Investigations.
16. Art. 12A Commitments procedure.
17. Art. 12B Complaints of general interest.
18. PART IIA
19. Art. 12C Written pleadings.
20. Art. 12D Specific powers of the Civil Court.
21. Art. 12E Interim measures.
22. Art. 12F Order by the Civil Court.
23. Art. 12G Compliance orders.
24. Art. 12H Procedure, judgements and publications.
25. Art. 12I Appeals to the Court of Appeal and publication of judgements.
26. PART IIB
27. Art. 13 Criminal proceedings.
28. Art. 14 Compensation orders.
29. Art. 14A Court orders.
30. Art. 14B Interim measures.
31. PART III
32. Art. 16 Establishment of tribunals. Cap.12.
33. Art. 17 Arbiters.
34. Art. 18 Abstention or challenge of arbiters.
35. Art. 19 Oath taken by arbiter.
36. Art. 20 Jurisdiction of the tribunal.
37. Art. 21 Determination of disputes before a tribunal.
38. Art. 22 Appeals.
39. Art. 23 Procedure.
40. Art. 24 Applicability of this Part.
41. Art. 25 Costs and enforcement.
42. Art. 25A Failure to comply with decisions.
43. Art. 26 Registry, secretary and deputy secretary.
44. Art. 27 Rules.
45. PART IV
46. Art. 28 Requirements for registrations.
47. Art. 29 Application for recognition.
48. Art. 30 Register of consumer associations.
49. Art. 31 Obligation to keep records of members.
50. Art. 32 Obligation to submitinformation to Council.
51. Art. 33 Council to publish annual list.
52. Art. 34 Falseormisleading statement, etc.
53. Art. 35 Exemption and privileges.
54. Art. 36 Exemption from liability.
55. Art. 37 Registered consumer associations and prosecutions.
56. Art. 38 Exemption from income tax.
57. Art. 39 Assistance to registered consumer associations.
58. Art. 40 Consultation and initiatives with registered consumer associations.
59. Art. 41 Cancellation of registration.
60. Art. 42 Other consumer associations.
61. PART V
62. Art. 43 Consumer rights.
63. PART VI
64. Art. 43A Interpretation.
65. Art. 43B Consumer right to access ADR procedures.
66. Art. 43C Residual ADR entity or entities.
67. Art. 43D RoleoftheCouncil as the competent ADR regulatory authority and the Civil Court.
68. Art. 43E Application of certain investigative powers provisions of Part XII.
69. Art. 43F Application of Part IIA with regard to judicial proceedings before the Civil Court.
70. Art. 43G Power to make regulations.
71. PART VII
72. Art. 44 Prohibited terms.
73. Art. 45 Meaning of an unfair term.
74. Art. 46 Consequence of inclusion of unfair or prohibited term.
75. Art. 47 Use of plain language in consumer contract.
76. Art. 47A Protection in case of a term applying the law of a non- Member State.
77. Art. 47B Applicability over other laws.
78. Art. 47C Purpose of this Part.
79. Title I
80. Art. 48 Misleading advertisements.
81. Art. 49 Meaning of comparative advertising.
82. Art. 50 Permitted comparative advertising.
83. Art. 51 Offering gifts and prizes.
84. Art. 51A Interpretation.
85. Art. 51B Unfair commercial practices.
86. Art. 51C Misleading actions.
87. Art. 51D Misleading omissions.
88. Art. 51E Aggressive commercial practices.
89. Art. 51F Infringements.
90. Art. 51G Control by code owners.
91. Art. 51H Exclusion.
92. Art. 51I Scope.
93. Art. 51J Purpose of this Title.
94. Title II
95. Art. 52 Pyramid selling schemes.
96. Art. 52A Chain letter schemes.
97. Art. 53 Misleading representations about certain schemes or activities.
98. Art. 54 Offences.
99. Art. 55 Applicability over other laws.
100. Art. 55A Transitory provision.
101. PART IX
102. Art. 56 Interpretation.
103. Art. 57 Liability of the producer.
104. Art. 58 Proof of damage and defect.
105. Art. 59 Liability of the supplier of the product.
106. Art. 60 Defective product.
107. Art. 61 Damages that are recoverable.
108. Art. 62 Defences a producer may raise.
109. Art. 63 Provisional payment of referee.
110. Art. 64 Joint and several liability.
111. Art. 65 Contribution to damage by injured person.
112. Art. 66 Liability if there is an act or omission of a third party.
113. Art. 67 Prescription.
114. Art. 68 Prohibition of exclusion of liability.
115. Art. 69 Other rights of action not precluded.
116. Art. 70 Damages arising from nuclear accidents.
117. Art. 71 Application of this Part.
118. Art. 71A Purpose of this Part.
119. PART X
120. Art. 72 Interpretation.
121. Art. 73 Subjective requirements for conformity.
122. Art. 73A Third party rights.
123. Art. 74 Remedies for lack of conformity.
124. Art. 75 Repair or replacement of goods.
125. Art. 76 Price reduction.
126. Art. 77 Right of redress.
127. Art. 78 Liability of the seller.
128. Art. 78A Termination of the sales contract.
129. Art. 79 Obligation to notify.
130. Art. 80 Burden of proof.
131. Art. 81 Mandatory nature.
132. Art. 82 Commercial guarantee to be more advantageous.
133. Art. 83 Requirements for commercial guarantees.
134. Art. 84 Liability under a commercial guarantee.
135. Art. 85 Commercial guarantee shall not exclude rights under other laws.
136. Art. 86 Guarantor may ask only for charges as stipulated.
137. Art. 87 Cost of carriage.
138. Art. 88 Extension of commercial guarantee.
139. Art. 89 Guarantee by a third person.
140. Art. 90 Binding effect of commercial guarantees.
141. Art. 91 Rights of action under commercial guarantee.
142. Art. 92 Provisions to prevail over other laws.
143. Art. 93 Replacement parts, repair service where goods require maintenance.
144. Art. 93B Purpose of this Part.
145. Art. 93C Saving.
146. PART XI
147. Art. 97 Application for revocation of a compliance order.
148. Art. 99 No need to prove actual loss, etc.
149. PART XII
150. Art. 102 Production of written authorisation.
151. Art. 103 Entry of inspection and other powers.
152. Art. 104 Obtaining information.
153. Art. 104A Mutual assistance with other authorities.
154. Art. 105 Obstruction of Director General.
155. PART XIIA
156. Art. 106 Offences.
157. Art. 106A Penalties.
158. Art. 107B Refund of monies paid.
159. Art. 110 Service of orders or notices under this Act.
160. Art. 110A Consumer Affairs Appeals Board.
161. Art. 110D Decisions of the Appeals Tribunal.
162. PART XIII
163. Art. 111 Prime Minister may extend operation of articles10,12,12A and Parts IIA, IIB, XII and XIIA to other laws.
164. Art. 112 Refund of monies paid.
165. Art. 113 Exemption from liability.
166. Art. 114 Prescription for judicial proceedings and for offences.
167. Art. 115 No precautionary warrant. Cap. 510.