S.L. 623.7 Art. 18Cost of access to metering and billing and consumption information for heating, cooling and domestic hot water.

(1) Final users shall receive from their supplier all their bills and billing information for energy consumption free of charge and shall have access to their consumption data in an appropriate way and free of charge.

(2) Notwithstanding sub-regulation (1), the distribution of costs of billing information for the individual consumption of heating and cooling in multi-apartment and multi-purpose buildings pursuant to regulation 13 shall be carried out on a non-profit basis. Costs resulting from the assignment of this task to a third party, such as a service provider or the local energy supplier, covering the measuring, allocation and accounting for actual individual consumption in such buildings, may be passed on to the final customers to the extent that such costs are reasonable.

(3) In order to ensure reasonable costs for sub-metering services as referred to in sub-regulation (2), the Minister may stimulate competition in that service sector through the introduction of appropriate measures, which may include recommending or otherwise promoting the use any of:

(a) tendering;

(b) interoperable devices;

(c) systems facilitating switching between service providers.