S.L. 591.4 Art. 3Certification of dispute settlement bodies.

For the purposes of Article 10 of Regulation (EU) 2023/

2854, the Malta Digital Innovation Authority shall certify a dispute settlement body established in Malta, at the request of such body, where it has been demonstrated that it meets all of the following conditions:

(a) it is impartial and independent, and it determines its decisions in accordance with clear, non-discriminatory and fair rules of procedure;

(b) it has the necessary expertise, in particular in relation to fair, reasonable and non-discriminatory terms and conditions, including compensation, and on making data available in a transparent manner, allowing the body to effectively determine those terms and conditions;

(c) it is easily accessible through electronic communication technology; and

(d) it is capable of adopting its decisions in a swift, efficient and cost-effective manner in at least one official language of the Union.