S.L. 582.9 Art. 3Interpretation. Cap. 582. Cap. 582. 2 [S.L. Cap. 16. 3

In these regulations, unless the context otherwise requires:

"Act" means the Social Care Standards Authority Act;

"Authority" means the Social Care Standards Authority as established by virtue of article 5 of the Social Care Standards Authority Act;

"challenging behaviour" means behaviour of such an intensity, frequency, or duration exhibited by residents that is triggered by intrinsic or extrinsic factors, and that has the potential to cause physical, emotional and, or psychological harm to the residents themselves or other persons around them. This behaviour is likely to limit or deny access to certain services or facilities without adequate support;

"civil rights" means rights conferred on persons by the laws of Malta;

"competent person" means a person who is recognised as capable and, or authorised to undertake specific activities in line with applicable national legislation, standards or directives issued by the competent authorities;

"facility" means premises that have been purposely built or adapted to accommodate older persons with high dependency chronic care needs on a long-term basis. The premises have fittings and equipment specifically suited for the holistic provision of the residents’ care and well-being;

"high dependency chronic care services" means the provision of medical, functional, psychological, social, DEPENDENCY CHRONIC CARE SERVICES FOR OLDER 582.09 PERSONS

environmental and spiritual care services for older persons who require continuous and long-term care for their well-being. Chronic care conditions are multidimensional, interdependent, complex and ongoing and require in-house interdisciplinary health and social care, including in-house specialist medical, nursing, dental, nutritional, pharmaceutical, podiatric and other therapeutic services;

"management" means a person who acts on behalf of the service provider to provide leadership to staff and to oversee and control the proper functioning of the services offered to older persons;

"older person" means a person over the age of sixty who has high dependency chronic care needs that can be holistically managed on a long-term basis by a facility.

"performance indicator" means an active descriptor of what service providers need to do to ensure service outputs that support the quality indicators;

"personal care plan" means a document that is based on a holistic assessment of the resident that specifies how the resident’s needs and aspirations are going to be met and also includes the resources required to satisfy the resident’s continuous and long-term chronic care needs;

"policies and procedures" mean documents released by management that regulate how the facility should operate;

"quality indicator" means a statement that sets out the requirements to achieve compliance with a standard;

"resident" means an older person who enters into an agreement with a service provider to live in and make use of services offered by the said facility. Residents may nominate persons to be kept informed about the residents’ personal affairs and to take decisions or act on the residents’ behalf. Such persons cannot be part of the management or staff of the service provider, except in respect of residents’ personal financial transactions. Residents may also be assigned a guardian by the Guardianship Board in which case certain decisions are taken by the guardian in accordance to the Civil Code;

"service provider" means a person, or organisation that provides and operates a facility and associated chronic care services to older persons on a long-term basis;

"staff" means a person engaged by the service provider wherein one of the person’s responsibilities is to provide resident support, social and, or health care, irrespective of whether or how the person is compensated.

SCHEDULE (Regulation 2)

Standard 1: Residents’ Rights and Decision Making

Standard Statement:

This Standard promotes rights that ensure residents’ dignity and supports residents’ decisions and feedback while preventing discrimination.

Quality Indicators: