S.L. 582.6 Art. 3Interpretation. Cap. 582. 2 [S.L. 3 4 [S.L.

In these regulations, unless the context otherwise requires:

"Agency" means the entity providing a service;

"Authority" means the Social Care Standards Authority as established by virtue of article 5 of the Social Care Standards

Authority Act;

"challenging behaviour" means behaviour exhibited by individuals that is triggered by intrinsic or extrinsic factors and has the potential to endanger the quality of life of the individuals themselves or other persons around them;

"civil rights" means those rights conferred on persons by the laws of Malta;

"competent person" means a person who has the appropriate theoretical and/or practical knowledge and/or experience which render him capable and/or authorised to undertake specific activities. This is done in line with national legislation, standards or directives issued by the applicable authorities;

"Director/Manager of the residential facility" means the person having the responsibility for the residential facility;

"dependent persons" means persons who require special support from their legal parents/tutors; SERVICES OFFERED TO INDIVIDUALS WITH PROBLEMS RELATED TO SUBSTANCE ABUSE AND 582.06 OTHER DEPENDENCIES

"holistic assessment" means the process in which staff identifies the needs and aspirations of the individuals in relation to their health, personal, emotional, spiritual and psychological care, protection and social networking, family support and what services should be delivered to satisfy these needs and aspirations;

"independent representative" means a person, who is independent from any aspect of the service and from any agency involved in the provision of service, working in the name of the person availing of the service or in his interest. The representative carries out such work after having been formally appointed to do so by the individual in whose name the representative is acting or (if the individual is not in a position to do so) as stipulated by law;

"individuals" means persons having problems related to substance abuse and/or other dependencies who enter into an agreement with a service provider to avail of the services offered by the residential facility;

"key worker" means a worker responsible for co-ordinating the individuals’ action plan;

"management" means a person or persons who act on behalf of the service provider to provide leadership to staff and to oversee and control the proper functioning of the services offered to individuals with problems related to substance abuse and/or other dependencies;

"multidisciplinary team" means a team made up of a number of professionals from a range of disciplines working together to deliver comprehensive care that addresses the needs of individuals availing of the service;

"performance indicator" means an active descriptor of what service providers need to do to ensure service outputs that support the quality indicators;

"personal support plan" means a document that is based on a holistic assessment of the individual that specifies how the individual’s needs and aspirations are going to be met and also includes the resources required by the individual whilst living in the residential facility;

"policies and procedures" means documents released by management that regulate how the residential facility should operate; PROBLEMS RELATED TO SUBSTANCE ABUSE AND

OTHER DEPENDENCIES

"prospective residents" means individuals who are considering whether to enter into an agreement with a service provider in order to avail of services offered by the service provider;

"quality indicator" means a statement that sets out the requirements to achieve compliance with a standard;

"relapse" means a return to substance abuse or other addictive habits after an attempt to stop. Individuals may be provoked by or exposed to situations and other risk factors that may increase the chances of them to return to such habits. Relapse indicates the need for more or different treatment;

"residential facility" means an accommodation which provides personal care and support service to individuals who have problems related to substance abuse and/or other dependencies;

"risk management" means a systematic approach to the management of risk to reduce loss of life, financial loss, loss of workers’ availability and to improve safety and reputation;

"risk profile" means a list of risks and/or dangers;

"service provider" means a person who, or organisation that provides and operates a residential facility and associated services to individuals who are seeking help for their problems related to substance abuse and/or other dependencies;

"staff" means a person engaged by the service provider wherein one of the person’s responsibilities is to provide individual support and care, irrespective of whether or how the person is compensated;

"therapeutic communities" means a common form of residential treatment for substance use disorders which focus largely on the recovery of individuals by seeing the individual more holistically including working on aspects of his lifestyle and behaviour and not solely abstinence from substance use;

"treatment card" means a document that keeps an account of the administration of medication in the residential service based on the doctor’s/specialist’s prescription. This is also used when staff provides information regarding the condition of the individual availing of the service. This includes the medication administered, how and when an individual should take the medication, frequency of uptake, the possibility of any side effects and which cases should be referred back to SERVICES OFFERED TO INDIVIDUALS WITH PROBLEMS RELATED TO SUBSTANCE ABUSE AND 582.06 OTHER DEPENDENCIES

the doctor.

SCHEDULE (Regulation 2)

Standard 1: Developing a holistic Person-Centred Support Plan

Standard Statement:

A personal support plan shall reflect the individuals’ needs, goals, aspirations and preferences whilst indicating the course of action to be followed to fulfil such plan.

Quality Indicators: