S.L. 582.5 Art. 3Interpretation. Cap. 582. 2 [S.L. 3

In these regulations, unless the context otherwise requires:

"Agency" means the entity providing a service;

"Authority" means Social Care Standards Authority, as established by virtue of article 5 of the Social Care Standards Authority Act;

"competent person" means a person who has the appropriate theoretical and/or practical knowledge and/or experience which render him/her capable and/or authorised to undertake specific activities, in line with national legislation, standards or directives issued by the applicable authorities;

"holistic assessment" means the process in which staff identifies the needs and aspirations of the individuals in relation to their health, personal, emotional, spiritual and psychological care, protection and social networking, family support and what services should be delivered to satisfy these needs and aspirations;

"independent representative" means a person who is independent from any aspect of the service and from any agency involved in the provision of service, working in the name of the person availing of the service or in his/her interest. The representative carries out such work after having been AND COMMUNITY-BASED SERVICES OFFERED TO INDIVIDUALS WITH PROBLEMS RELATED TO 582.05 SUBSTANCE ABUSE AND OTHER DEPENDENCIES

formally appointed to do so by the individual in whose name the representative is acting or (if the individual is not in a position to do so) as stipulated by law;

"individuals" means persons having problems related to substance abuse and/or other dependencies who seek assistance and support from a service provider offering therapeutic and support services on this regard.

"key worker" means a worker responsible for co-ordinating the individuals’ action plan;

"management" means a person or persons who act on behalf of the service provider to provide leadership to staff and to oversee and control the proper functioning of the services offered to individuals with problems related to substance abuse and/or other dependencies;

"outreach and community-based services" means services which are developed with the aim of reaching out to as many people as possible so as to have a better understanding of the constantly changing needs of the population. Ultimately, the most appropriate support interventions are delivered through a number of specialised services;

"performance indicator" means an active descriptor of what service providers need to do to ensure service outputs that support the quality indicators.

"policies and procedures" means documents released by management that regulate how the service should operate;

"quality indicator" means a statement that sets out the requirements to achieve compliance with a standard;

"service provider" means a person who, or organisation that provides support through a range of services to individuals who are seeking help for their problems related to substance abuse and/or other dependencies;

"staff" means a person engaged by the service provider wherein one of the person’s responsibilities is to provide individual support and care, irrespective of whether or how the person is compensated. INDIVIDUALS WITH PROBLEMS RELATED TO

SUBSTANCE ABUSE AND OTHER DEPENDENCIES.

SCHEDULE (Regulation 2)

Standard 1: Identification of needs and support interventions

Standard Statement:

A holistic, individualised assessment is undertaken so that needs, goals and individual aspirations are identified.

Quality Indicators: