S.L. 582.4 Art. 3Interpretation. Cap. 12. Cap. 582.

In these regulations, unless the context otherwise requires:

"challenging behaviour" means behaviour exhibited by clients that is caused by intrinsic or extrinsic factors and has the potential to cause physical or psychological harm to the clients themselves or other persons around them;

"civil rights" means rights conferred on persons by the laws of Malta;

"client" means a person with disability aged eighteen

(18) or over who enters into an agreement with a service provider to make use of services offered by the day centre. Clients may nominate person/s to be kept informed about the clients’ personal affairs and take decisions or act on the clients’ behalf. With the exception of client personal financial transactions, such persons cannot be part of the management or staff of the service provider. Clients may also be assigned a guardian by the Guardian Board in which case certain decisions are taken by the guardian, according to the provisions of Title IIIA of Part II of Book Second of the Code of Organization and Civil Procedure.

"competent person" means a person who is recognised as capable and/or authorised to undertake specific activities in line with applicable national legislation, standards or directives issued by the applicable authorities;

"day centre" means a premises that has been purposely built, or adapted to provide planned care and support for persons with disability during the day time; SERVICES FOR PERSONS WITH DISABILITY

"day centre services" means services that support and safeguard the well-being of persons with disability outside of their residence and during the day. These services focus and are adapted to meet the client’s needs, abilities and preferences;

"holistic assessment" means the process in which staff identifies the needs and aspirations of the clients in relation to their health, personal, emotional, spiritual and psychological care, protection and social networking, family support and what services should be delivered to satisfy these needs and aspirations;

"management" means a person or persons who act on behalf of the service provider to provide leadership to staff and to oversee and control the proper functioning of the services offered to persons with disability;

"performance indicator" means an active descriptor of what service providers need to do to ensure service outputs that support the quality indicators;

"personal support programme" means a document that is planned and developed with the direct participation of the clients and includes a holistic assessment of the clients that specifies how the clients’ needs and aspirations are going to be met as well as the resources required by the clients whilst using the day centre service;

"person with disability" means a person who has prolonged physical, mental, intellectual or sensory problems that when these relate with various obstacles can interfere from fully and effectively participating in society on equal basis as others, as defined in Article 1 of the United Nations Convention on the Rights of Persons with Disabilities;

"policies and procedures" means documents released by management that regulate how the day service should operate;

"prospective client" means a person with disability aged eighteen (18) or over who is considering whether to enter into an agreement with a service provider to use the day service and make use of services offered by the service provider;

"quality indicator" means a statement that sets out the requirements to achieve compliance with a standard;

"SCSA" means Social Care Standards Authority as established by virtue of article 5 of the Social Care Standards

Authority Act;

"service provider" means a person who, or organisation that operates a day centre and provides associated services to persons with disability;

"staff" means a person engaged by the service provider wherein one of the person’s responsibilities is to provide client support or care, irrespective of whether or how the person is compensated.

SCHEDULE (Regulation 2)

STANDARD 1: CLIENTS’ RIGHTS

STANDARD STATEMENT:

This standard promotes rights that assure dignity and respect whilst preventing discrimination.

QUALITY INDICATORS: