S.L. 582.3 Art. 3Interpretation. Cap. 582.

In these regulations, unless the context otherwise requires:

''challenging behaviour'' means behaviour exhibited by clients that is triggered by intrinsic or extrinsic factors and has the potential to cause physical or psychological harm to the clients themselves or others;

''civil rights'' mean rights conferred on persons by the laws of Malta;

''client'' means a person with disability aged eighteen

(18) or over who enters into an agreement with a service provider to make use of services offered by the respite service. A client may nominate a person or persons to be kept informed about the clients’ personal affairs, take decisions or act on the client’s behalf. With the exception of client’s personal financial transactions, such persons cannot be part of the management or staff of the service provider;

''competent person'' means a person who is recognised as capable and/or authorised to undertake specific activities in line with applicable national legislation, standards or directives issued by the applicable authorities;

''holistic assessment'' means the process in which staff identify the needs and aspirations of the clients in relation to their health, personal, emotional, spiritual and psychological care, protection and social networking, family support and what services should be delivered to satisfy these needs and aspirations;

''management'' means a person or persons who act on behalf of the service provider to provide leadership to staff and to oversee and control the proper functioning of the services offered to persons with disabilities;

''performance indicator'' means an active descriptor of what service providers need to do to ensure service outputs that support the quality indicators;

''person with disability'' means a person who has prolonged physical, mental, intellectual or sensory problems that when these relate with various obstacles can interfere from fully and effectively participating in society on equal basis as others as defined in Article 1 of the United Nations Convention on the Rights of Persons with Disabilities;

''personal support programme'' means a document that is based on a holistic assessment of the client which specifies how the client’s needs and aspirations are going to be met and also includes the resources required by the client whilst living in the residence;

''policies and procedures'' means documents released by management that regulate how the residence should operate;

''prospective client'' means a person with disability aged eighteen (18) or over who is considering whether to enter into an agreement with a service provider to temporarily live in the residence and make use of services offered by the service provider;

''quality indicator'' means a statement that sets out the requirements to achieve compliance with a standard;

''residence'' means a building that has been purposely built, or adapted to accommodate persons with disabilities on a temporary basis;

''respite service'' means a short-term and temporary accommodation offered to clients in a planned manner or in an emergency situation. These services support and safeguard the well-being of persons with disabilities and their care-givers/ family. Service provision shall focus on the person’s abilities, preferences and requirements;

''SCSA'' means Social Care Standards Authority as established by virtue of article 5 of the Social Care Standards Authority Act;

''service provider'' means a person who, or organisation that, provides and operates a residence and associated respite services to persons with disability on a temporary basis; ''staff'' means a person engaged by the service provider wherein one of the person’s responsibilities is to provide client support or care, irrespective of whether or how the person is compensated.

SCHEDULE (Regulation 3)

Standard 1: Clients’ Rights

Standard Statement:

This standard promotes rights that assure dignity and respect whilst preventing discrimination.

Quality Indicators