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S.L. 458.64 · Online Dispensing Of Medicinal Products (S.L. 458.64)

S.L. 458.64 Art. 14Internet marketing and safety information. 12 [S.L.

In KraftAmtlicher Text

(1) All licence holders shall prominently display the logo on their website as a verification of legitimacy.

(2) The website shall allow customers to:

(a) verify the licensing status of the licence holder;

(b) view the contact details of the licence holder; THIRD COUNTRIES FROM FREE ZONES AND CUSTOMS 458.64 AUTHORISED WAREHOUSES

(c) access the consumer support policy of the licence holder, including information on how to contact the licence holder in the event of complaints related to the medicinal product, and any other issues;

(d) any other information as may from time to time be established by the Licensing Authority in accordance with regulation 20(3).

(3) Each online medicinal product listing on the website shall as a minimum include:

(a) the product name, active ingredient, dosage form, pack size and intended use, or a link to the patient information leaflet;

(b) the potential risks, contraindications, and necessary usage guidelines, or a link to the patient information leaflet;

(c) instructions for consumers to verify the authenticity of the medicinal product being sold. These shall include, where applicable, guidance on how to use safety features, such as anti-tampering devices, or access links to official verification systems, including those provided by national or international regulatory authorities;

(d) the pricing details, which shall be provided in a manner that ensures full transparency to the consumer, clearly specifying the individual price components such as product cost, transport fees, and the corresponding cost for each, as well as the total price payable.

(e) the licence number, name of the Licencing Authority and the contact details for the Licencing Authority;

(f) any other information, as may from time to time, be established by the Licencing Authority in accordance with regulation 20(3).

(4) For each dispensed medicinal product delivered in a package, the licence holder shall include on or within the package the licence number, the contact information of the licence holder and the official website of the Medicines Authority that provides access to the official list of licensed holder.