S.L. 376.10 Art. 33Knowledge and competence requirements for staff.

Creditors and credit intermediaries shall ensure that their staff possess and keep an updated and appropriate level of knowledge and competence in relation to the manufacturing, the offering and the granting of credit agreements, the carrying out of credit intermediation activities and the provision of advisory services, as well as in relation to consumer rights in the area of their trade. Where the conclusion of a credit agreement includes ancillary services, creditors and credit intermediaries shall also ensure that their staff possess the appropriate knowledge and competence in relation to such ancillary services:

Provided that the minimum knowledge and competence requirements that shall apply in this regard are established in the Fourth Schedule.