S.L. 376.10 Art. 22Information regarding the modification of the credit agreement.

Without prejudice to other obligations provided for in these regulations, the creditor shall, prior to modifying the terms and conditions of the credit agreement, communicate the following information to the consumer on paper or another durable medium specified in the credit agreement:

(a) a clear description of the proposed changes and, where applicable, the need for consumer consent or an explanation of the changes introduced by operation of law;

(b) the timescale for the implementation of the changes referred to in paragraph (a);

(c) the means for complaint available to the consumer regarding the changes referred to in paragraph (a);

(d) the time period available for filing any such complaint; and

(e) the name and address of the competent authority where such complaint may be submitted.