S.L. 350.6 Art. 6Wherecomplaintis not upheld by the broadcaster.

If a complaint is not upheld by the broadcaster, the latter shall -

(a) so inform the complainant;

(b) inform the complainant of his right to refer the matter to the Authority for a review of the broadcaster’s decision in terms of this Code; and

(c) notify the Authority of the decision taken and provide

(2) The complainant may file his complaint with the Authority:

(a) within a period of fifteen days from the receipt of the broadcaster’s reply or from the granting of a remedy thereto; or

(b) within eighteen days from the date of his complaint to the broadcaster if the latter does not reply or does not provide an adequate remedy to the complaint.

(3) If the complainant does not request the Authority to appoint his complaint in terms of subarticle (1), the Authority shall declare the complaint abandoned and it shall not take further cognizance of that complaint.