Cap. 546 Art. 9Processing of requests.

(1) Public sector bodies shall, through electronic means where possible and appropriate, process requests for re-use and shall make the document available for re-use to the applicant or, if a licence is needed, finalise the licence offer to the applicant within the time-frames laid down for the processing of requests for access to documents.

(2) Where no time limits or other rules regulating the timely provision of documents have been established, public sector bodies shall process the request and shall deliver the documents for re-use to the applicant or, if a licence is needed, finalise the licence offer to the applicant as soon as possible, and in any event within twenty

(20) working days of receipt. That time frame may be extended by a further twenty (20) working days in the case of extensive or complex requests. In such cases, the applicant shall be notified as soon as possible, and in any event within three weeks of the initial request, that more time is needed to process the request and the reasons why:

Provided that any licence involved shall be in accordance with the provisions of article 17.