S.L. 378.17 чл. 13AExercise of the right of withdrawal from distance contracts concluded by means of an online interface.

(1) For distance contracts concluded by means of an online interface:

(a) the trader shall ensure that the consumer may also withdraw from the contract by using a withdrawal function;

(b) the withdrawal function shall be labelled with the words "withdraw from contract here" or an unambiguous corresponding formulation in an easily legible way; and

(c) the withdrawal function shall be continuously available throughout the withdrawal period, and shall be prominently displayed on the online interface and easily accessible to the consumer.

(2) The withdrawal function shall enable the consumer to send an online withdrawal statement informing the trader of his decision to withdraw from the contract. Such online withdrawal statement shall enable the consumer to easily provide or confirm the following information:

(a) his name;

(b) the details identifying the contract from which he intends to withdraw; and

(c) the details of the electronic means by which the confirmation of the withdrawal shall be sent to the consumer.

(3) Once the consumer has completed the online withdrawal statement in accordance with sub-regulation (2), the trader shall enable the consumer to submit the statement by means of a confirmation function. Such confirmation function shall be labelled in an easily legible manner, and labelled only with the words "confirm withdrawal" or with an unambiguous corresponding formulation.

(4) Once the consumer activates the confirmation function, the trader shall send to the consumer an acknowledgement of the receipt of the withdrawal on a durable medium, including its content and the date and time of its submission, without undue delay.

(5) The consumer shall be considered to have exercised his right of withdrawal within the relevant withdrawal period if he submitted the online withdrawal statement referred to in this regulation before such period expired.